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FutureTide is that part of 5RC providing expansion focussed management consultancy services, helping organisations of all types as well as individuals to grow and become more valuable to their staff, organisation or community.
Organizing For Growth
To grow properly, and effectively you need to ensure you have organized for growth. Where an organisation does not plan for growth, chaos ensues, resulting in contraction, and a see-saw effect. Stability in a business is critical, and the ideal for any business is stable, managed growth. This can only be done with the right structures, processes and measurements in place.
FutureTide specializes in developing a flexible, yet simple structure, and measurement systems that don’t require huge investments, and that any staff can implement.
Connecting For Growth
Strategy, to have any effect on your business’ growth, has to be actually implemented, and driven. This will include building a channel to market via both direct and indirect sales, as well as finding the right partners to assist either your deliver or sales.
As such FutureTide assists in the finding, hiring of sales people and the implementing of sales and sales management tools
Catalyze is a series of forums, created to stimulate solutions for business problems by business people. These are not problem-solving forums, but rather through interactive and managed engagement, helps you look and resolve your own unique challenges.
Group Catalyzing Overview
Catalyze Us is a group video conferencing service, whereby a maximum of five people attend a weekly session along with a FutureTide catalyst. Sessions are 1,5 hours in length and members are asked to define their challenges, and the group asks them pertinent questions about their specific challenge in order to stimulate solutions from them. Only questions are asked, and examples given as the participant is expected to solve the issue themselves. All sessions are confidential and people are matched in terms business experience and position.
One-on-One Video Catalyzing
Catalyze You caters to those business people wanting one-on-one video conferencing sessions. The format, model and process remain as with Catalyze Us in that your problems are not solved but rather we stimulate resolutions for you. With Catalyze You you are dealing directly with the FutureTide Catalyst. Sessions are limited to one hour but the client can specify multiple sessions per month.
Face-to-Face Catalyzing
Catalyze 1 caters to those business people wanting personal one-on-one sessions in a location of their choice. The format, model and process is standard in that your problems are not solved for you, but rather we stimulate resolutions in you. With Catalyze 1 you are dealing personally with the FutureTide Catalyst. Sessions duration and are dependant on client needs and choice.
The Sales Up steps ensure the creation of a sales team that gives you an abundance of financial return whilst giving them a career. The best sales people join the best companies, companies they feel will be successful and that they will feel around to have helped build and to be part of.
Building a stable and productive sales team needs both effort and money and does not happen overnight. Budgeting financially and estimating the correct time frame for this is critical. So our first step will always be to sit down with you and determine the REAL effort and time frames against your targets and planned return on investment.
Sales people will never sell products or services they do not believe in or that are not priced right. The broader the product and service set the better. But they have to be competitive, well delivered, priced and packaged. Getting this right is critical and needs to be revised.
This is a critical and obvious step in the process but what is the right person? By our definition it is a willing, able and ambitious person who wants to make a great income regardless of their experience and background. We have yet to find that exclusively hiring people from an industry, or head hunting to work. Hiring ambitious people that fit your needs, works. The investment in training in the industry and sales is part of your cost but gives much greater returns.
Sales is as much about selling the right product at the right price, as it is about the support that sales people have in their sales and the way the sales team is structured. Often companies opt for telesales people, or sales administration as part of what supports the sales people from the get go, but these facilities need to be earned. Growing sales teams is critical and only the structure assures that.
Sales people need to work on a production oriented basis ONLY. Which means a low basic package and high commissions. That means having the right product mix for both once off sales as well as annuity income so that they can earn immediate commissions and also build up annuity commissions. The more they sell the more they should make.
Sales people need to be managed with the right amount of carrot and stick; they get knocked around more that any other job does in a company, and most often hear the word “no” than the word “yes”. They need to be both encouraged, pushed and cared for in equal measure. They must be able to discuss their challenges and obstacles regularly as well on a one-on-one basis.
Training of sales people is an ongoing thing and should never cease; three day workshops don’t work but one hour of training each morning is most effective. Training can be a combination of technical and products subjects along with sales techniques and the soft art of sales with lots of practical application.
Production morale is the basis of a great sales team so tracking sales performance on a daily, weekly and monthly basis is crucial. Stats and graphs need to be displayed openly and all sales people need to know their own production as well as that of others to foster a competitive environment. Tracking and focusing on the correct sales output is critical as focussing on the wrong activity just creates busyness.
5RC has taken the its lead from the principles found in the book of Five Rings and incorporated discipline, integrity, personal development and creative strategy as a foundation in the application to our business practises for our clients and partners.